Educator Help Center

Most account profiles in the Learning Management System (LMS) have a separate Email Address field and Username field. 

If the account profile has an email address but does not have a username, depending on your browser, you might notice an email address being autofilled into the Username field. This is caused by an autofill setting enabled on your browser. The data is considered a preview or recommendation from your browser of what should or can be used.  

To resolve the autofill action, complete one of the following: 

Option 1 (recommended):
Access your special school website (URL) in a private browsing mode. 

• Learn how to open an incognito window in Chrome. 
• Learn how to open a private window in Firefox. 

Option 2:
Delete any autofill data from the Username field before saving the student profile. 

Option 3:
Disable the autofill setting in your browser. Completing this action will remove any saved username, passwords, addresses, etc. from any website you visit

• Learn how to disable autofill in Chrome. 
• Learn how to disable autofill in Firefox. 

Learn more on what is a browser and which one should I use.