Student Help Center

Follow these steps to apply for HiSET testing accommodations:

Create a HiSET test-taker account on hiset.org.
Go to the PSI test accommodations page and click “PSI test accommodations form” found at the bottom of the page.
On the test accommodations form, type in your email address.
In the “Subject” line, write “HiSET Test Accommodations Application.”
Fill out your first and last name, email address, and phone number.
The next question will ask you, “Have you registered for the exam?” Use the drop-down box to click yes or no.
For the “Exam Name,” write HiSET.
The “Program” box is optional; you can skip it if it doesn't apply.
The next question will ask you, “Where are you taking your exam?” Select the option that applies to you.
Select the kind of accommodations that you are requesting. You can choose more than one option.
If the accommodations that you are looking for aren't listed, select the option that says “Other.” There will be another box to write with details
Read the consent terms and conditions and check the box
Confirm that you uploaded the documents.
To upload your document, you can either select "browse" and click on the name of the file you'd like to upload, or you can drag and drop a document from your desktop into the file upload box.
Optional: In the “Description” box, you can enter more details about your request.
When you are finished, click the blue “Send” button in the top left corner of the screen.

Verification from the medical or the learning institution that rendered the diagnosis needs to be sent to PSI on a letterhead or stationery of the medical authority or specialist, and include all the following information:

Guidelines for Documentation

Test taker’s name
Description of disability and limitations related to testing
Recommended accommodation/modification
Name, title, and telephone number of the medical authority or specialist
Original signature of the medical authority or specialist

To download the steps to apply for HiSET testing accommodations, click here.

Tips for Testing Accommodations

For help applying for testing accommodations or to check on the status of your application, email eaalerts@psionline.com or call the testing accommodations line at 1-800-367-1565 extension 6750. Hours of availability: 9:00 AM - 6:00 PM EST, Monday - Friday.
Examples of test accommodations include extra time, breaks, a separate room, large print, a Braille test, a scribe or aide for keyboard entry, and sign language interpretation.
Once approved, you must contact the PSI Accommodations team directly to schedule your accommodations test at 800-367-1565 x 6750 or eaalerts@psionline.com.

HiSET Test Tools That Don’t Require an Accommodations Application:

Transparent overlays.
Scratch paper (at the end of the test, the scratch paper will be collected by test center personnel.)
Earplugs that are not attached to an electronic device.
Plain, unmarked straightedge - this can help keep your place while reading. You can use a piece of scrap paper for this purpose - it needs to be returned by the end of the test.
Handheld magnifying device. It needs to be non-electronic without memory or a camera.
Seat cushion, back pillow, or footstool. Before and after testing, this will be inspected by test center personnel.
Service animals.
Medical devices such as an asthma inhaler, hearing aid, pacemaker, oxygen tank, TENS stimulator, and an insulin pump set to vibrate or silent.
Highlighter or black felt pen to be used only for essays and scratch work.
Prescription medication. The pills need to be unwrapped and not in a bottle/container. If the packaging states they MUST remain in the packaging, then the test takers may bring pills that are still in the packaging. For example, nitroglycerin pills cannot be exposed to air. The packaging will be inspected by test center personnel, and an Incident Report will be submitted.

Related Topics

How can I apply for HiSET testing accommodations?