Student Help Center
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Your Courses
- How do I get Work Essentials certificates?
- What are badges and how do I earn them?
- What is the Work Essentials expansion?
- How do I access my new Work Essentials lessons?
- What is the difference between your GED & HiSET Test Prep program and GED & HiSET Test Prep PLUS program?
- Where do I find my courses?
- What is a “Course Group”?
- Why can’t I study in all of the courses?
- How do I return to a course I’ve already started?
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Exploring the HomeRoom
- How can I review the answers from my practice test?
- Which lessons should I review?
- When taking a practice test, how do I save a question for later?
- How much time do I have left to study?
- Are there transcripts and closed captioning in the lesson?
- Can I change the language settings in the middle of the lesson?
- How can I go back and repeat just one topic or quiz question?
- How can I change the volume in the lesson?
- If I leave the lesson, will my progress be saved?
- How do I start a lesson?
- How do I take a timed practice test?
- How can I repeat a lesson?
- Are you stuck in your Learning Plan?
- Study Time isn’t recording?
- Lessons and quizzes aren’t loading?
- Why do I have to take a practice test or assessment for every subject?
- How do I change my language settings to Spanish?
- Do your courses accommodate learning disabilities?