Essential Education
student help
Student Help Center
educator help
Educator Help Center
Student Help Center
Home
Back
Course Basics
Managing Your Account
Login Help
Settings & Devices
Troubleshooting
Getting a GED Credential
Logging In and Getting Started
How do I log in?
Why does it say my email/password was not found?
How do I find my school’s website?
What is a browser and which one do I use?
Why can’t I use Internet Explorer?
Your Courses
What is the difference between your HSE Prep program and HSE Prep PLUS program?
Where do I find my courses?
What is a “Course Group”?
Why can’t I study in all of the courses?
How do I return to a course I’ve already started?
Exploring the HomeRoom
How do I start a lesson?
Are you stuck in your Learning Plan?
Study Time isn’t recording?
Lessons and quizzes aren’t loading?
Why do I have to take a practice test or assessment for every subject?
Do your courses accommodate learning disabilities?
Messaging
What is the Message tab?
Why can’t I delete the message from Essential Education?
Why don’t I have a Message tab?
Your Profile
How do I change my email or password?
How do I cancel or pause my account?