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Student Help Center

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  • Course Basics
  • Managing Your Account
  • Login Help
  • Settings & Devices
  • Troubleshooting
  • Getting a GED Credential
  • Logging In
    • How do I log in?
    • How do I find my school’s website?
  • Email & Password Help
    • Why does it say my email/password was not found?
    • What can I do if I forgot my password?
    • What can I do if I don’t receive a password reset email for my account?
    • What can I do if my email address can’t be found during a password reset for my account?
    • What can I do if I receive a password reset email but still can’t log in to my account?
    • What can I do if I don’t know my account login information?
    • What can I do if I’ve lost access to my email I signed up with on my account?
  • Internet Help
    • What is a browser and which one should I use?
    • Why can’t I use Internet Explorer?
    • How do I know if my browser is up-to-date?
  • Resolving Log In Issues
    • First steps.
    • Why am I getting an error message?
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