Student Help Center
Why does it say my email/password was not found?
You are seeing this error message because you are trying to log in from www.essentialed.com/students/log-in on our website.
If aren’t able to log in to your account after entering your email address and/or password:
- Make sure that you are entering your email address correctly, especially if it contains repeated characters, numbers, or special characters. Also, double check your spelling, punctuation, and spacing.
- Check if you’ve received an email from Essential Education notifying you that your account information was changed.
- Make sure you are on the correct log in page. Learn more about logging in on the correct log in page.