Student Help Center

If you are getting a message that says, “That Email/Password was not found,” try the following steps:

1. Check that you have the correct spelling and punctuation for your email and password.
2. Make sure you use the same email address you used to sign up for your account.
3. Use a browser that supports the program, such as Google Chrome, Firefox, or Microsoft Edge
4. If you have forgotten your password, you can reset it here. 

Tips:

• Regularly clear your browser history and cache to ensure the program runs smoothly.
• You can log in to Essential Education courses from any device with a stable internet connection.
• For help with your login page, you can contact the Student Help Team at (800) 460-8150 or visit this page.

Related topics:

• How do I change my email or password?
• What is a browser, and which one do I use?
• How do I know if my browser is up-to-date?