Student Help Center
Study Time isn’t recording?
If you believe your Study Time has been recorded incorrectly, keep in mind it is recorded in the following ways:
- Study time records in a specific time zone no matter where you’re located. This means time might record at a different time or day according to the standard time zone. Your total time will still be recorded, it just might show up on a different day.
- Study time is only recorded for active studying. This means we don’t record time spent not taking lessons or quizzes.
- There is a maximum amount of time that can be recorded for each lesson. Check your learning plan before you start a lesson to see how long each lesson should take you.
- If you’re looking for past study time but don’t see it, change the view to “Month” or “All Time” to see study time prior to the current week.