Student Help Center
Internet Help
Your internet speed needs to be 125 Mbps or higher to ensure the program runs smoothly.
To check your internet speed, follow these steps:
- Visit speedtest.net.
- Click the "Go" button in the center of the screen.
- Wait for your internet speed results to load.
- Check if you have a download speed of 125 Mbps or higher.
Tips
- Use a web browser that’s compatible with the program, such as Google Chrome, Firefox, or Microsoft Edge.
- Regularly clear your browser, history, and cache to free up memory space.
- Download any browser updates to ensure you are using the latest version.
- Apply available software updates to your device to prevent technical issues.
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