Email & Password Help

What can I do if I forgot my password?

If you do not remember your password, you can reset it by using your email address you used to create your account and to log in.

Resetting your password using www.essentialed.com/students/log-in page.

To reset your password from this log in page:

  1. Click on Forgot password? link.
  2. Enter your email address then click the Send reset button.
  3. If the email address entered is on your account, then you should receive an email titled “Your Essential Education Password reset Request” to your inbox.
  4. Follow the link in your email and enter your new password.
  5. Click the Submit button.

Resetting your password using your school’s website log in page. It will look similar to this: www.essentialed.com/start/schoolname.

To reset your password from this log in page:

  1. Click on Forgot password? link.
  2. Enter your email address then click the Send reset button.
  3. If the email address entered is on your account, then you should receive an email titled “Your Essential Education Password reset Request” to your inbox.
  4. Follow the link in your email and enter your new password.
  5. Click the Submit button.

Resetting your password using www.essentialed.com/start/ged-marketplace page.

To reset your password from this log in page:

  1. Click on Forgot password? Link.
  2. Enter your email address then click the Send reset button.
  3. If the email address entered is on your account, then you should receive an email titled “Your Essential Education Password reset Request” to your inbox.
  4. Follow the link in your email and enter your new password.
  5. Click the Submit button.

If you’re unable to reset your password using any of these three ways, double check what type of account you have. This will determine where you should log in and where you will also reset your password.

Learn what you can do if you don’t know your email address.