Student Help Center

The Success Coaches can help you with: Set study goals Learn study tips Find study materials Set up a study plan Learn how the program works Find your learning style Support with getting ready for the test Motivation to keep you moving forward You can talk with a Success Coach on a phone call, text message, email, or Zoom meeting. To get in touch with our coaches, email success@essentialed.com or call/text (330) 286-6773. Related topics: How do I enroll in Essential Education? How can I find extra study resources? How will I receive study tips?

We offer multiple program options for your online study ranging as low as $19.99 a month up to a one-time payment for lifetime access. Go to www.essentialed.com/pricing to check out all of our programs and to get enrolled. Related topics: How do I take a practice test? How do I reactivate my subscription? What's the difference between the GED and HiSET?

Science: page 283 in Essential Math Skills Workbook Reading in Science: page 129 in Essential Reading Skills Workbook Social Studies: page 141 in Essential Reading Skills Workbook Practice in Social Studies: page 305 in Essential Writing & Language Skills Workbook Related topics: Will these workbooks prepare me for the GED test or the HiSET exam? Where can I find study resources? Which pages offer extra practice?

The workbook page numbers are listed next to some of the lessons. You can find this information in the Learning Plan under the lesson overview. Related topics: Will these workbooks prepare me for the GED test or the HiSET exam? Where can I find study resources? Which pages offer extra practice?

No, you are not required to purchase the Essential Workbooks. The workbooks are beneficial for students who need some extra practice. It’s up to you if you would like to use them as a study tool. Related topics: Which pages offer extra practice? Where can I find extra study resources? How do the workbooks work with GED and HiSET Academy?

The Essential Education Workbooks are up to date with the current High School Equivalency Tests, and they cover all the information that you need to know for the test. The workbooks are aligned with the Common Core and College and Career Readiness Standards and approved by the GED and HiSET testing services. Related topics: Which pages offer extra practice? Where can I find extra study resources? How do the workbooks work with GED and HiSET Academy?

When you take a timed practice test in GED Academy, you can find the on-screen calculator in the top right corner of the screen. You will also have access to a TI-X30 calculator guide by clicking on the button that says “Calculator Help.” This guide shows you how the calculator functions work. For example, you can go through the calculator guide to find the key you need to use to enter fractions on the calculator. There's no need to memorize math formulas since there’s a formula reference guide that you can use during the practice test and the official test. Click “Formulas " in the top right corner of the screen to use the formula reference sheet. The on-screen calculator will appear on some of the GED test questions for which you are allowed to use a calculator. Non-calculator questions make up about 12% of the points on the math test. For additional practice, the lesson "Using the TI-30XS Calculator" in GED Academy shows you how to use the TI-30XS calculator and review its functions! This lesson for the scientific calculator is found under the unit "Exponents and Roots." Study Tips Practice using the Calculator Reference Sheet before the test so you are familiar with it during the GED test. The timed practice tests in GED Academy are GED-certified and aligned with the GED test, so you know exactly what to expect! You can retake the timed practice test as many times as needed and review the answer explanations for extra practice. You don't need to memorize math formulas! The GED testing service will provide an on-screen Math Formula Sheet on the GED test. Math Resources Math Study Guide GED Calculator Guide Math Test Overview Related topics How do I take a timed practice test? How can I review the answers from my practice test? How can I find extra study resources?

Essential Math Skills Workbook: page 303 Essential Writing & LANGUAGE Skills Workbook: Everyday Writing: page 279 Practice Reasoning through Language Arts: page 293 Practice in Social Studies Writing: page 305 Practice in Science Writing: page 319 Related topics: Will these workbooks prepare me for the GED test or HiSET exam? Where can I find extra study resources? How do the workbooks work with GED and HiSET Academy?

The Job-Ready courses help further your career and education! Learn how to excel in the workplace, navigate finances, and build key computer skills when you join the Job-Ready Courses. Check out these videos to see how the program will help you: Work Essentials - Learn how to find a job, succeed in the workplace, and earn digital badges along the way! Work Essentials includes three courses: Job Seeking, Job Ready, and Job Keeping. Computer Essentials - Build key computer skills that employers are looking for! You will receive a personalized learning plan based on your strengths and weaknesses so you can study at your level. Money Essentials - Take control of your finances with Money Essentials! The lessons in this course teach you about budgets, loans, and financial goals using real-life examples. College Essentials - Prepare for college with lessons aligned with college placement tests! We'll set up a personalized learning plan to help you complete the study process quickly. Ready to further your education and career? Join the Job-Ready courses today! Click here to enroll. Already a student? Here are the steps to upgrade your account: Log in to your account here. Select "Profile" in the top right corner of the screen. Click on "Account." Select "Upgrade Account" in orange letters. Study Tips Fit short study sessions into a busy schedule with Essential Education's self-paced learning program. Earn a certificate from Computer Essentials and Work Essentials to add to your job resume. Your Lifetime Access account won't expire! You can use all the courses as long as you'd like. You can study from any location. The Job-Ready courses are accessible on any device, including a smartphone! Related topics: How do I upgrade my account? How can I earn a Work Essentials certificate? What are the Work Essentials badges?

To take another essay, follow these steps: Log in to your Essential Education account. Select GED Academy or HiSET Academy. Go to the “Essays” tab. Desktop: Located on the left side of the HomeRoom. Mobile: The subject menu is at the top right corner of the screen. Look for a circle with a plus sign. Click "Take a RLA Writing Test" in blue letters. Tips Please allow up to 72 hours for your essay to be graded by the grading team. As soon as your essay is scored, the Essays tab will display a red bell notification icon. The minimum passing score on the essay is two out of six. If you are enrolled in a school, please get in touch with your teacher about taking another essay. Essay Resources RLA Study Guide Write a Great Essay: Using Details And Evidence Worksheet: How Sentences Develop a Claim Related Topics What is the RLA Combined Score? How can I find extra study resources? Where are my essay scores?

The Essential Education workbooks are sold directly through Amazon, so you will need to contact Amazon customer service for help tracking your order. Amazon Customer Service Phone number: (888) 280-4331 Amazon Customer Service Email: orders@amazon.com Related topics: Will these workbooks prepare me for the GED test or HiSET exam? Where can I find extra study resources? How do the workbooks work with GED and HiSET Academy?

Visit www.whatismybrowser.com/ website to automatically find out what default browser you are using to access the internet. Tips It's important to check if your browser is up-to-date. Please use a web browser that supports the program: Google Chrome, Mozilla Firefox, or Microsoft Edge. Internet Explorer and Microsoft Edge versions older than 2023 do not support our courses. If using Microsoft Edge, please ensure you have the latest version installed for the best support and easy and fast online study. Related topics: How do I know if my browser is up-to-date? How do I install a browser on my computer? How do I clear my browser history and cache?

Clearing your browser history, cache, and cookies helps our applications run better on your computer. Your browser cache remembers parts of pages, like images and videos, to help open them faster during your next visit or log in. So if you don’t clear your cache from time to time your browser may not load the newest version of our site or software. We make updates regularly to our software to bring you a better experience every time and clearing your cache will help you during your login and study process. In Google Chrome: Click the three stacked docks in the upper right corner of the web browser. Select Settings from the dropdown menu. Click on the Privacy and security option. Click Clear browsing data. Select the longest time range. Check Browsing history, Cookies and other site data, and Cached images and files. Click Clear data. In Firefox: Click the three stacked horizontal lines in the upper right corner of the web browser. Select Settings from the dropdown menu. Select Privacy & Security from the menu on the left side of the page. Scroll down to Cookies and Site Data. Click Clear Data. Scroll down again to History. Click Clear History. In Microsoft Edge: Click the three dots in the upper right corner of the web browser. Select Settings from the dropdown menu. Select Privacy, search, and services from the menu on the left side of the page. Scroll down to Clear browsing data. Click Choose what to clear. Check Temporary Internet files and website files, Cookies and website data, and History. Click Delete. Related Topics What are computer cookies? How do I install a browser onto my computer? How do I disable cookies?

Some lessons include study materials and tools to support the topic you’re working on. To access these additional resources, just follow the steps below:How to Access Study Resources: While in your lesson, look at the top right corner of your screen. Click the “Resources” button. Choose the study resource you'd like to use from the list provided. Helpful Tips: Some resources are in PDF format and will need to be downloaded. Not every lesson includes extra resources—it varies depending on the lesson. If you're looking for more support, you can always click the “Free Coaching Sessions” button in your HomeRoom. For the best experience, we recommend using Google Chrome as your web browser. Additional Study Resources Coaching Videos Study Guides Webinars Related Topics Which lessons should I review? How can I repeat a lesson? How can I study with the workbooks?

A browser is software that is used to access the internet. It lets you visit websites and do activities within them like login, view videos, link from one website to another, send and receive email, among many other activities. The most common browser software titles on the market are: Google Chrome, Mozilla Firefox, Apple Safari, and Microsoft Internet Explorer (or Edge). Browser availability depends on the operating system your computer is using (for example: Microsoft Windows, Linux, Ubuntu, Mac OS, among others). You should access the internet using a browser that best supports our courses. These are Google Chrome, Mozilla Firefox, or Microsoft Edge. Internet Explorer and Microsoft Edge versions older than 2023 do not support our courses. If using Microsoft Edge, please ensure you have the latest version installed for the best support and easy and fast online study.      Related topics: How do I check to see which browser I'm using? How do I install a browser on my computer? How do I know if my browser is up-to-date?

Drag-and-drop questions give you a set of possible answers, and you’ll need to pick and arrange the right ones. These questions check how well you can organize and sequence information. To answer these questions, follow these steps: Using a Computer with a Mouse 1. Click and hold the left mouse button on the answer you want to move. 2. Drag the answer to its correct position. 3. Release the mouse button to drop it into place. Using a Touchscreen Device 1. On some devices, press and hold (long press) the item, then drag it to the right spot. 2. On others, simply tap and pull the item to move it. If you're studying in HiSET Academy, you'll only encounter multiple-choice questions. Tips for Success: Always read the instructions carefully to avoid missing key details. For instance, some questions may ask you to select two best answers—selecting only one will result in an incorrect response. Some questions might require you to arrange answers in a specific order, so pay attention to those instructions. To remove an answer from a box, simply drag it back to its original position in the answer area. Practice tests in GED Academy are a great way to familiarize yourself with the question formats on the GED test and build confidence! Related topics: How can I take another timed practice test? How can I review the answers from my practice test? How can I save a question for later on a practice test?

The essay grading team—or in some cases, the school teacher—will grade your timed practice tests for you. On the other hand, self-evaluated essays are meant to help you build your writing skills through independent review and scoring.Timed Practice Test You’ll find these writing practice tests under the “Essays” tab in the HomeRoom. You can take as many as you’d like! To find your essay score and feedback, follow these steps: 1. Click the "Essays" Tab on the left side of the HomeRoom. 2. Go to "Graded Essays." 3. Select "Review your essay" on the right side of the screen. 4. Your score can be found at the top left corner of the page. The top of the “Essays” tab will indicate if your essay will be graded by the Essential Education grading team or your school. Self- Evaluated Essays Within the writing course, there are lessons with self-evaluated essays designed for you to apply the writing skills you learned throughout the course. The program doesn't grade the self-evaluated essays since you will need to review these essays independently and give a self-score. The lessons include writing tools to help you with this process! Writing Resources GED Sample Essay HiSET Sample Essay 5 Tips to Write a Great Essay Related Topics What is the RLA Combined Score? How do I take a timed practice test? How much time do I have left to study?

To find your essay scores, follow these steps: Go to the “Essays” Tab. Desktop: Left side of the HomeRoom. Mobile: The subject menu is at the top right corner of the screen. Look for a circle with a plus sign. Find “Graded Essays.” Click “Review your essay” on the right side of the screen. Your score can be found at the top left corner of the page. Tips The essays that are still in the process of being scored can be found in the Essays tab under “Submitted essays for grading.” Once you submit an essay, please allow 72 hours for the grading team to score your essay. The passing score on the essay is two out of six. The Essays tab will display a red bell notification icon indicating that a new essay has recently been scored. To retake another essay, click “Take a RLA writing test.” Essay Resources RLA Study Guide Write a Great Essay: Using Details And Evidence Worksheet: How Sentences Develop a Claim Related topics What is the RLA Combined Score? How do I take a timed practice test? How much time do I have left to study?

Since this is a self-paced study program, it’s up to you how many hours you study! You can go to the “Progress” box to find the estimated hours remaining for each subject. Tips: Plan the days you can study each week and write them in your calendar. Set attainable goals that work with your schedule. Track your goals in the Study Time box found in your HomeRoom. You can gradually increase your study hours each week. If you want to change your study goals later on, go to the Study Time box and click “Update Study Time.” Related topics: How much time do I have left to study? How can I change my study time goal? How can I keep track of my study time record?

To find a subject while studying on my phone, follow these steps: 1. In GED Academy or HiSET Academy, click on the circle with the plus sign at the top right corner of your screen. 2. Select the name of the subject that you want to work on. Tips: Start with your favorite or easiest subject first! You can study on any device - including a smartphone. The program's layout will look slightly different on a desktop and laptop, where you will find the subjects on the left side of the screen. Using Google Chrome or Firefox as your web browser can prevent technical issues and help the program work smoothly. Related topics: How can I install a browser on my mobile device? How do I rotate, turn, or tilt my cell phone or tablet screen to landscape mode? How can I repeat a lesson?

Yes, you can study in one language and take the test in another language. The GED and HiSET tests are both available in English and Spanish. To change the language settings in GED or HiSET Academy, click the Language toggle in the top navigation or Profile menu from your HomeRoom. Language changes to your account won't affect your study progress. If you need to change the language settings during a lesson, go to the top left corner of the screen and click “Español” or “English. Related topics: How do I change my language settings to Spanish? Are there transcripts and closed captioning in the lessons? How can I repeat a lesson?

When you opt in to study tips, you will receive text messages with study tips and resources! The text messages will go to the same phone number that you signed up for your account with. You can opt out of the messages at any time! For additional help with study tips, contact our coaches at success@essentialed.com or call/text (330) 286-6773. Related topics: What can the Success Coaches help me with? Which lessons should I review? How can I review the answers from my practice test?

Yes, you can change your study goal after you complete the getting started questions. To change your study time goal, follow these steps: 1. Locate the Study Time box. Desktop: Go to the bottom right corner of your HomeRoom Mobile: In your HomeRoom, scroll down under the Mastery Box 2. Click the blue button that says “UPDATE YOUR STUDY TIME GOAL.” 3. Type in the number of hours you want to set as your weekly goal. 4. Click the blue “Save Goal" button. Related topics: How much time do I have left to study? How can I keep track of my study time record? Why is my study time counting toward the next day?

If a study goal isn’t met, it won’t affect your account since this is a self-paced program. Your study time is flexible and the Study Time box in the homeroom is there to help you keep track of your goals! After you complete the getting started questions and the initial practice test, you can access the Study Time box and update your goals. To track your study time goals, follow these steps: 1. Locate the Study Time box. Desktop: Go to the bottom right corner of your HomeRoom Mobile: In your HomeRoom, scroll down under the Mastery Box 2. Click on either “Week,” “Month,” or “All.” (The default setting is “Week.”) 3. Look for the total study time at the bottom of the Study Time box. 4. You can go back and forth to view different categories. The time category will be highlighted in orange to show you which time frame you are looking at. Related topics: How much time do I have left to study? Why is my study time counting toward the next day? Why isn't the study time recording?

Once you’ve completed the getting started questions, follow these steps to begin your studies: 1. Watch a short welcome video and click the “Get Started” button in the corner of your screen. 2. Select your easiest or favorite subject to begin your studies with! 3. Click on “Practice Test” or choose “Self-Assessment.” Practice Test: This will place you at your exact level with the possibility of skipping some units based on your skills Self-Assessment: This has fewer questions so you can start quickly. 4. Click “Start Lesson.” Your Learning Plan will be continuously updated as you progress through the course. Tips: The practice test at the beginning of each subject will place you right where you need to be, so you don’t have to work on lessons you already know. If you are on a mobile device, you will need to enable device rotation so you can tilt your phone sideways and watch the videos and lessons. The Success Team can show you how the program works and set up a study plan for you! To get in touch with our coaches, email success@essentialed.com or call/text (330) 286-6773. Related topics: What can I do if I forget my password? How do I rotate my cell phone or tablet screen to landscape mode? Why do I have to take an assessment for every subject?

To find your unit quiz scores, follow these steps: 1. Locate the Mastery box under the Learning Plan. 2. Click on the level that you want to review. You can go back and forth between different levels. The orange box will show you which level you are looking at. The quiz scores are color-coded to help you move forward with a study plan. Orange - Your score shows you would benefit from additional review before moving to the next unit. Blue - Your score shows that you have passed the unit quiz! Green - Your score is at the honors level, showing that you’ve mastered the skills in the unit! Related topics: How can I find the score of my last assignment? How can I retake a unit quiz? Can I skip a unit?

To change your study time goal, follow these steps: 1. Locate the Study Time box. Desktop: Go to the bottom right corner of your HomeRoom Mobile: In your HomeRoom, scroll down under the Mastery Box 2. Click the blue button that says “UPDATE YOUR STUDY TIME GOAL.” 3. Type in the number of hours you want to set as your weekly goal. 4. Click the blue “Save Goal” button. Using the Study Time box is a great way to keep track of your study goals! When you meet your daily goal, an orange horizontal line will appear in your Study Time box. The “Daily Goal” is the amount of time that you should study each day. This study time will add up and help you meet your weekly study goal. You can update your Study Time box as many times as needed to fit your schedule. Be sure to set achievable goals! Related topics: Why is my study time counting toward the next day? How can I keep track of my study time Why isn't my study time recording?

To find your study time record, follow these steps: 1. Locate the Study Time box. Desktop: Go to the bottom right corner of your HomeRoom Mobile: In your HomeRoom, scroll to the end of the "Mastery" Box 2. Click on either Week, Month, or All. (The default setting is Week.) 3. Look for the total study time at the bottom of the Study Time box. 4. You can go back and forth to view different categories. The time category will be highlighted in orange to show you which time frame you are looking at. Tips The study hours in the “Week” category are counted from Monday through Sunday. Keep in mind that it can take up to 10 minutes for the study time to update. Even if you don’t see the time show up right away, it is still being counted in your study time record! Using Google Chrome as your internet browser will help the Study Time box work smoothly. For the daily amount of study time, look at the left side of the box to see the number of study hours and the bottom side of the box for the different days of the week. Related topics How much time do I have left to study? How can I keep track of my study time Why isn't my study time recording?

To reactive your subscription, follow these steps: 1. Login into your account here: www.essentialed.com/start/www 2. Click on the orange “Renew” button found at the bottom of the screen. 3. Fill out your billing information. 4. Click on the yellow “Submit Payment” button. 5. To resume your studies, go to the top right corner of the screen and click on “Courses.” 6. Select the course you want to study. Related topics: How do I change my email or password? How do I upgrade my account? Why am I being charged a certain amount?

Because we use the Coordinated Universal Time for the Study Time Box, your study hours might appear on the next day’s study activity. For example, if you study at 10:00 pm on Monday, it might show in your Study Time box as a study activity for Tuesday. However, the total study time will be accurate even if the days are different. To find your total weekly study time, follow these steps: 1. Click on “Week” at the top of the Study Time box. 2. Locate “Weekly Study Time” at the bottom of the Study Time box. Related topics: How much time do I have left to study? How can I keep track of my study time? Why isn't my study time recording?

Here are the steps to earn a Work Essentials certification: 1. Go to the Recommended tab and complete all the lessons in the Work Essentials course. 2. Take the final assessment at the end of the course. 3. Redeem your certificate in the Certificates box: Desktop: The Certificates box is found under the Learning Plan Mobile: The Certificates box is found under the Study Time box 4. Select “Click to download or print!” in blue letters. Tips: There are separate certificates from the three courses in Work Essentials: Job Seeking, Job Ready, and Job Keeping. Once you finish the entire Work Essentials course, you will receive the Certificate of Achievement for completing the Work Essentials course. The certificate is available for you to download or print for a physical copy. You can add your Work Essentials certificate to a job resume! Related topics: How do I access my new Work Essentials lessons How can I find my Work Essentials assessment scores? How does the Work Essentials survey work?

Many tools are available in the Review tab for you to use throughout the study process! The Review tab is located in your HomeRoom, to the right of the Learning Plan. Current Review When you take a timed practice test, the lessons marked for review will be accessible in the Review tab. These lessons will cover the specific topics you should focus on to increase your score on the next timed practice test. Click on the Retake button to review the lesson. Recommended Workbook Review Workbook page numbers will be listed based on the recommended topics for review. While the workbooks are optional, they are beneficial if you need extra practice. Choose a Lesson You can repeat the lessons as many times as needed! Click “Choose a Lesson” and select the unit you want to review. From there, you will see a list of lessons with the summary. You can choose which lesson you want to repeat by clicking on the blue title. Reviewing the lessons will help with long-term memory, and you will go into the test with confidence! Related Topics Can I change the language settings in middle of the lesson? How can I go back and repeat just on topic or quiz question? If I leave a lesson, will my progress be saved?

The Progress Bar in your HomeRoom has an "Estimated Study Time to Pass" feature. This will show you the remaining time needed for each subject. To find your estimated study time, go to the Progress box and click Take a practice test. Once you complete the practice test, you will find your hours remaining in the Progress box under Estimated Study Time to Pass. Focusing on one lesson at a time will help you complete all of your studies and go into the test with confidence. You can do this! Related topics: How can I change by study time goal? How can I keep track of my study time Why isn't my study time recording?

You have the option to change the language setting directly in the lesson by going to the top left corner of the screen and clicking on “Español” or “English.” You can switch between the two language settings while in the lesson by selecting the language button, which won't affect your lesson progress. Related topics: Can I study in one language and take the test in another? How many languages are the GEd and HiSET tests available in? How do I change my language settings to Spanish?

Lesson Progress Your study progress will be saved throughout the lesson, even if you have not yet completed it. If you need to exit a lesson, follow these steps: 1. Click the "Close" button in the top right corner of the screen. 2. Select "Exit Assignment." You will see a message that says, "You have not completed this assignment, and it will not be counted toward your progress." This means that the lesson’s quiz won’t yet be submitted because it has not been fully completed; however, it will save your spot in the lesson so that you don’t need to start again from the beginning. Your lesson progress won’t be lost even if you log out of your account. When you log back into your account: 1. Navigate to your Learning Plan and click on "Start Lesson." 2. A dialog box will appear asking, "Resume where you left off?" 3. Click "Yes" to retrieve your lesson progress, and you can continue the lesson right where you left off. Related topics: Which lessons should I review? How can I repeat one topic? How do I start a lesson?

If you are studying with a program that allows you to choose a timed practice test, you can access this feature in your HomeRoom. Here are the steps to take a timed practice test: Desktop Go to the Progress box found on the right side of your HomeRoom Click on Test Details Select Take a [Subject] Practice Test Watch this video for a demo of the Practice Test feature on a desktop. Mobile Go to the Progress box found under your Learning tab Click on Test Details Select Take a [Subject] Practice Test Watch this video for a demo of the Practice Test feature on a mobile device—a smartphone or tablet. Progress Box: Practice Test Overview: Related topics: How can I find my practice test scores? How can I save a question for later? Why do I have a take a practice test or assessment for every subject?

To redeem your gift code, follow these three simple steps: 1. Visit https://app.essentialed.com/gift/redeem. 2. Enter your gift code in the code field and follow the instructions on the screen to set up your account. Make sure the characters and spacing are correct. 3. For future logins, go to www.essentialed.com/students/log-in to access your account and study. Related topics: How do I log in? What is a browser, and which one do I use? How do I know if my browser is up to date?

If you are studying at a school or in a classroom that has added our Spanish courses to their system, you will be able to change your language settings from  EN (English) to ES (Spanish).  Use the toggle.  To do this, you can use the Language toggle located in the top navigation or Profile menu from your HomeRoom.  Language toggle:  Select either Spanish or Inglés. You can also change your language setting within individual lessons by selecting Spanish/Inglés in the top left corner of the lesson video player.  Watch these videos on how the language settings work on desktop and on mobile devices.  Related topics: Can I study in one language and take the test in another? How many languages are the GEd and HiSET tests available in? Can I change my language settings to Spanish in the middle of a lesson?

For your study purposes, we never delete an account. Canceling your account is the same as putting it on pause–you can always return and your account and study data will be saved. If you cancel/pause your account, your profile, study time, learning plan, lessons, and practice tests will be hidden until you resubscribe by logging back in. Follow the steps below to cancel/pause your monthly subscription plan. Log in to your account. Click the Profile tab. Click the Cancel Subscription link. Follow the directions to confirm. If your cancellation is successful, you will receive a confirmation email letting you know your account has been cancelled. Related topics: How do I log in? What is a browser, and which one do I use? How do I change my email or password?

When you log into your account, follow these steps to get started: Go to the Courses tab. Computer: Click on the "Courses" button found on the right corner of the screen. Phone: Click on the three lines on the top right corner of the screen. Your Dashboard will open to show you all of the courses you have access to. Go to your Course Group to select a course. After you select a course, the welcome video will start playing automatically. Once you’ve watched the video, click the "Get Started" button. Select the subject you want to start studying. Choose "Practice Test" or "Self-Assessment" to build your learning plan. Complete the questions and click the "Submit" button. After submitting the questions, you will automatically be taken to your HomeRoom. There, you can watch the introduction video and then click the "Close" button. Starting a lesson: Click the "Start Lesson" button in the Learning Plan widget. Follow the lesson and answer the questions. Related topics: How can I repeat a lesson? Why am I stuck in my Learning Plan? How do I return to a course I've already started?

If you believe your Study Time has been recorded incorrectly, keep in mind it is recorded in the following ways: Study time records in a specific time zone no matter where you’re located. This means time might record at a different time or day according to the standard time zone. Your total time will still be recorded, it just might show up on a different day. Study time is only recorded for active studying. This means we don’t record time spent not taking lessons or quizzes. There is a maximum amount of time that can be recorded for each lesson. Check your learning plan before you start a lesson to see how long each lesson should take you. If you’re looking for past study time but don’t see it, change the view to “Month” or “All Time” to see study time prior to the current week. Related topics Why is my study time counting toward the next day? How can I keep track of my study time? How do I know if my browser is up-to-date?

If you are having trouble finding a course, follow these steps: Click on the Courses tab on the top right corner on your screen. Your Dashboard will open to show you all of the courses you have access to. Click on any of the course names (examples: GED Academy or Computer Essentials) to start or return to your course studies. Related topics: What is a course group? Why can't I study in all the courses? How can I return to a course that I've already started?

Course Groups are the groups of study within the Essential Education learning system. We have a total of six Course Groups: Adult Basic Education (ABE) High School Equivalency (HSE) Career Planning Work Ready College-Ready Assessments Course Each of our Course Groups contains several courses. For example, the Work Ready courses contain Computer Essentials and Money Essentials. The program you or your school purchased will determine what Course Groups you see or what courses you have access to. Related topics: Why can't I study in all the courses? Where do I find my courses? How can I return to a course that I've already started?

Depending on what program you or your school has purchased, you might not be able to see or access all of our Course Groups. If you purchased the program on passged.com, you can upgrade your existing account. If you are studying in a class at school that uses Essential Education, please speak to your instructor about what is available to you since course access and availability of subjects for school students are set by your teacher. Related topics: What is a course group? Where do I find my courses? How can I return to a course that I've already started?

If you’ve already set up your account with a learning plan, started studying, and now want to return to a previous course subject you started early, follow these steps: Click on the Courses tab in the rght corner of your screen. Your Dashboard will open to show you all of the courses you have access to. Click on any of the course names you want to study or click on a Course Group to select a course. After you select a course, your HomeRoom will open to your last subject studied. Click on the subject that you want to work on. Related topics: What is a course group? Why can't I study in all the courses? How can I choose a lesson in the Work Essentials course?