Student Help Center
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Logging In and Getting Started
- How do I redeem my gift code?
- How many languages are the GED & HiSET tests available?
- Can I study in one language and take the test in another?
- How will I receive the study tips?
- What’s the difference between the GED & HiSET?
- Can I change my study goal later?
- What happens if I don’t meet my study goal?
- I answered questions at the beginning. What should I do now?
- Why am I in HiSET Academy instead of GED Academy?
- How many hours should I set as my study goal?
- Should I take the GED test or the HiSET test?
- How do I log in?
- Why does it say my email/password was not found?
- How do I find my school’s website?
- What is a browser and which one do I use?
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Your Courses
- How do I get Work Essentials certificates?
- What are badges and how do I earn them?
- How do I access my new Work Essentials lessons?
- How do I choose a lesson in the Work Essentials course?
- How does the Work Essentials survey work?
- How can I earn a Work Essentials certificate?
- How can I find my Work Essentials assessment scores?
- How can I find the Work Essentials badges that I earned?
- How can I find my Computer Essentials Certificate?
- How can I find my Computer Essentials scores?
- How can I find a subject while studying on my phone?
- How do I choose a lesson in the Computer Essentials course?
- What are the Job-Ready courses?
- Where can I find my badges in the GED Academy?
- Where can I find my badges in the HiSET Academy?
- What is the difference between the GED & HiSET Test Prep program and GED & HiSET Test Prep Plus Job Skills program?
- Where do I find my courses?
- What is a “Course Group”?
- Why can’t I study in all of the courses?
- How do I return to a course I’ve already started?
Your Courses
Why can’t I study in all of the courses?
Depending on what program you or your school has purchased, you might not be able to see or access all of our Course Groups.
If you purchased the program on passged.com, you can upgrade your existing account.
If you are studying in a class at school that uses Essential Education, please speak to your instructor about what is available to you since course access and availability of subjects for school students are set by your teacher.
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